The Social Enterprise Blog

2

Collaborating in Sales Force Enablement

In 2013 organizations will be less and less inclined to adopt collaboration as a confuse, not measurable, for its own sake initiative asking themselves instead where and how to connect it to where value...

0

How does social meet processes?

Communities of pratice, intranets and team collaboration are not the only scenarios through which social media are percolating inside the enterprise. More recently a number of pundits have suggested an additional and quite diverse...

Ad Maiora 7

Ad Maiora

Facebook is (almost) dead. Social media marketing is dead. Social CRM is dead. Social Business has failed. All of this while half of the organizations never heard about Enterprise 2.0 / Social CRM /...

0

The Dynamics of Social Customer Service

In the process of adopting social media mostly to connect with friends and like-minded people, consumers keep leaving behind gazillions of breadcrumbs regarding their experience with brands. It could be the quality, it could...

0

Unlocking the Potential of Social Business

In the early ’80s we had groupware, forums, mailing lists and wikis. In 2006 we discovered Enterprise 2.0 as a collaborative extension of the company cutting across silos and departments, in a more open, transparent and spontaneous way. In...

4

Social CRM: Walking the talk

Since Paul Greenberg put a stake in the ground in 2009, there has been lots and lots of posts, articles and discussions regarding Social CRM. Only in my blog I’ve published way more than...