5 Search results

For the term "social network analysis".

Social CRM: Walking the talk

Since Paul Greenberg put a stake in the ground in 2009, there has been lots and lots of posts, articles and discussions regarding Social CRM. Only in my blog I’ve published way more than...


The way to the Connected Organization

It has probably been since the very first collaborative tool crossed the company firewall (2009 circa) that managers and consultants started looking for ways to map the Social Enterprise terrain and to understand both the firm’s...