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	<title>The Social Enterprise &#187; Enterprise 2.0</title>
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	<link>http://www.socialenterprise.it</link>
	<description>Social Enterprise: Il social dentro l&#039;azienda</description>
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		<title>Enterprise 2.0 Summit – Paris – Day two</title>
		<link>http://www.socialenterprise.it/index.php/2012/02/08/enterprise-2-0-summit-e20-paris-day-two/</link>
		<comments>http://www.socialenterprise.it/index.php/2012/02/08/enterprise-2-0-summit-e20-paris-day-two/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 09:21:39 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[Conferenze]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[paris]]></category>
		<category><![CDATA[social business]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1271</guid>
		<description><![CDATA[Defining Social Business Analytics &#8211; Forget the ROI and reveal the benefits of Enterprise 2.0 (Peter Kim at Dachis, Dr. Alexander Richter at CSCM, Guillaume Guerin at Lecko) How can we measure social activity? At which levels should be measure at? Dr. Alexander Richter Enterprise 2.0 = Cooperation. It is about sociotechnical systems. It is intrinsically quite [...]]]></description>
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		<item>
		<title>Enterprise 2.0 Summit &#8211; Paris &#8211; Day one</title>
		<link>http://www.socialenterprise.it/index.php/2012/02/07/enterprise-2-0-summit-paris-day-one/</link>
		<comments>http://www.socialenterprise.it/index.php/2012/02/07/enterprise-2-0-summit-paris-day-one/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 08:58:44 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1249</guid>
		<description><![CDATA[Keynote Session: Understanding The Social Business Excellence &#8211; Rawn Shah (IBM), Y&#8217;ves Caseau (Bouygues Telecom) What is behind Social Business? What are the challenges companies are facing? Business at the Speed of Experitise &#8211; Rawn Shah Business value creation through 4 archetypes: customer value, operating efficiency, quality in operations, organization culture 65% of line business [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>L&#8217;organizzazione resiliente</title>
		<link>http://www.socialenterprise.it/index.php/2012/01/23/lorganizzazione-resiliente/</link>
		<comments>http://www.socialenterprise.it/index.php/2012/01/23/lorganizzazione-resiliente/#comments</comments>
		<pubDate>Mon, 23 Jan 2012 11:19:43 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[Social CRM]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1236</guid>
		<description><![CDATA[It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment. (Charles Darwin) E se la famosa citazione sull&#8217;evoluzione delle [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Social Business e Valore Condiviso</title>
		<link>http://www.socialenterprise.it/index.php/2012/01/15/social-business-e-valore-condiviso/</link>
		<comments>http://www.socialenterprise.it/index.php/2012/01/15/social-business-e-valore-condiviso/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 12:03:34 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[Social CRM]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[co-creazione]]></category>
		<category><![CDATA[omsa]]></category>
		<category><![CDATA[social business]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[valore condiviso]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1232</guid>
		<description><![CDATA[Ben più di un anno fa avevo provato a tracciare una definizione di Social Business non tanto come sostituzione quanto come allargamento del concetto storico di impresa rispetto alle nuove dinamiche del mercato ed ai nuovi comportamenti sociali del consumatore: “Un’organizzazione che ha messo in campo le strategie, le tecnologie ed i processi atti a coinvolgere [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Il Futuro del Customer Service</title>
		<link>http://www.socialenterprise.it/index.php/2011/12/30/il-futuro-del-customer-service/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/12/30/il-futuro-del-customer-service/#comments</comments>
		<pubDate>Thu, 29 Dec 2011 23:30:41 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[Social CRM]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[customer-care]]></category>
		<category><![CDATA[customer-service]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[social business]]></category>
		<category><![CDATA[social crm]]></category>
		<category><![CDATA[social support]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1217</guid>
		<description><![CDATA[In un&#8217;economia globalizzata e non certo florida, il prezzo di prodotti e servizi rappresenta ormai di rado un fattore competitivo sostenibile nel lungo termine. Grazie al nuovo potere che i social media mettono nelle mani dei consumatori nella relazione con le aziende, è piuttosto sempre più spesso la qualità del servizio a determinare non solamente [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>Applicare il Social all&#8217;Innovazione di Prodotto</title>
		<link>http://www.socialenterprise.it/index.php/2011/12/10/applicare-il-social-allinnovazione-di-prodotto/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/12/10/applicare-il-social-allinnovazione-di-prodotto/#comments</comments>
		<pubDate>Sat, 10 Dec 2011 14:54:38 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[kalypso]]></category>
		<category><![CDATA[researches]]></category>
		<category><![CDATA[social business]]></category>
		<category><![CDATA[social innovation]]></category>
		<category><![CDATA[social product development]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1194</guid>
		<description><![CDATA[Se il trend complessivo della socializzazione dei processi di business è ormai presente sia nella mente dei vendor impegnati a riposizionare la propria offerta in ottica collaborativa (vedi Oracle, SAP, Tibco, Salesforce tra gli ultimi a muoversi) che delle aziende cliente prese nel comprendere come trarre vantaggi competivi attraverso i nuovi tool, ancora poche riflessioni strutturate [...]]]></description>
		<wfw:commentRss>http://www.socialenterprise.it/index.php/2011/12/10/applicare-il-social-allinnovazione-di-prodotto/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>I 5 Miti dell’Enterprise 2.0</title>
		<link>http://www.socialenterprise.it/index.php/2011/11/23/i-4-miti-dellenterprise-2-0/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/11/23/i-4-miti-dellenterprise-2-0/#comments</comments>
		<pubDate>Wed, 23 Nov 2011 11:51:09 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[adoption]]></category>
		<category><![CDATA[best-practices]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[knowledge work]]></category>
		<category><![CDATA[myths]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1163</guid>
		<description><![CDATA[A 5 anni dall&#8217;inizio del percorso di diffusione dell&#8217;Enterprise 2.0 in azienda di grandi e piccole dimensioni, praticamente attraverso tutti i dipartimenti, in qualunque area geografica, dovremmo aver capito come questo fenomeno dell&#8217;utilizzo della collaboration da parte dei dipendenti funziona. Giusto? Sbagliato! Non solamente il livello di diffusione reale è ancora molto più basso di [...]]]></description>
		<wfw:commentRss>http://www.socialenterprise.it/index.php/2011/11/23/i-4-miti-dellenterprise-2-0/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>I semi della collaborazione nei processi</title>
		<link>http://www.socialenterprise.it/index.php/2011/11/07/i-semi-della-collaborazione-nei-processi/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/11/07/i-semi-della-collaborazione-nei-processi/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 10:37:12 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[Social CRM]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[constellation research]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social business]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1153</guid>
		<description><![CDATA[Nel precedente post avevo proposto un approccio per declinare la collaboration all&#8217;interno dei processi di business in un&#8217;ottica di eliminazione dei silos, sia sociali che tradizionali, e preservando un quadro olistico di integrazione di tutte le attività che abilitano la creazione di valore all&#8217;interno dell&#8217;impresa. Dal discorso rimangono fuori a mio avviso due aspetti rilevanti: [...]]]></description>
		<wfw:commentRss>http://www.socialenterprise.it/index.php/2011/11/07/i-semi-della-collaborazione-nei-processi/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Socializzare la catena estesa del valore</title>
		<link>http://www.socialenterprise.it/index.php/2011/10/16/socializzare-la-catena-estesa-del-valore/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/10/16/socializzare-la-catena-estesa-del-valore/#comments</comments>
		<pubDate>Sat, 15 Oct 2011 23:38:52 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[Social CRM]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1135</guid>
		<description><![CDATA[E&#8217; forse dal momento stesso in cui ho iniziato ad occuparmi di Enterprise 2.0 che ho desiderato capire in che modo avrebbe potuto funzionare un&#8217;impresa in cui scambi formali ed informali si supportassero gli uni con gli altri, in cui le community fossero finalmente integrate ai processi, in cui l&#8217;intero patrimonio di conoscenza dell&#8217;ecosistema aziendale [...]]]></description>
		<wfw:commentRss>http://www.socialenterprise.it/index.php/2011/10/16/socializzare-la-catena-estesa-del-valore/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Coinvolgimento, efficienza ed innovazione con l&#8217;Enterprise 2.0</title>
		<link>http://www.socialenterprise.it/index.php/2011/09/21/coinvolgimento-efficienza-ed-innovazione-con-lenterprise-2-0/</link>
		<comments>http://www.socialenterprise.it/index.php/2011/09/21/coinvolgimento-efficienza-ed-innovazione-con-lenterprise-2-0/#comments</comments>
		<pubDate>Tue, 20 Sep 2011 23:44:11 +0000</pubDate>
		<dc:creator>Emanuele Quintarelli</dc:creator>
				<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Social Business]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[best-practices]]></category>
		<category><![CDATA[case-studies]]></category>
		<category><![CDATA[cultivation]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[modenain]]></category>
		<category><![CDATA[openknowledge]]></category>

		<guid isPermaLink="false">http://www.socialenterprise.it/?p=1125</guid>
		<description><![CDATA[Cosa significa veramente l&#8217;Enterprise 2.0 in questo momento economico, sociale, tecnologico? Molto più che una questione di piattaforme social, l&#8217;Enterprise 2.0 si pone come profondo rinnovamento dei principi e dei meccanismi interni di funzionamento dell&#8217;impresa centrato innanzitutto su un ruolo diverso per individui e community. Per tutti coloro che erano presenti alla serata su HR [...]]]></description>
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