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Ultimi Tweet

• RT @rhappe: @markosuomi check wt @elsua @bduperrin @absolutesubzero on EU cmty mgmt workshops cc @cflanagan < Marko, happy to help!
• @gustavjonsson Hi Gustav! Can you pls follow me back? :) tks
• Social media e HRM: quale relazione? [RICERCA] http://t.co/wVSI60pC
• @bduperrin there is an automatic translation on the right: http://t.co/YTYzxrQj
• RT @dmlab: LinkedIn Generates 3X More Leads Than Facebook Or Twitter http://t.co/Dan6naAb
• RT @mjayliebs: Engagement is customer driven & customer choice, all we can do is make it easy & valuable @mikeboysen @MarkTamis @bsdalton
• RT @stefanomizzella: Il Nirvana del Social Support http://t.co/ZuDBOox9 bel pezzo, as usual by @absolutesubzero < tks!
• RT @bernardoborjas: Putting a #CM in front of ur company & using #SocialMedia for #mktg does NOT make a comp a Social Business @Jon_Ferrara
• Social Business: We're Just Getting Started via @jowyang http://t.co/Op61kAC8 #socbiz #maturity
• RT @gicvd: Gamifilearning? Memrise raises $1.05M to gamify language learning http://t.co/0C9ifbEV @workingcapital @FabioBotti

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Post Recenti

• Il Nirvana del Social Support
• Enterprise 2.0 Summit – Paris – Day two
• Enterprise 2.0 Summit – Paris – Day one
• L’organizzazione resiliente
• Social Business e Valore Condiviso

Conferenze

• Enterprise 2.0 Conference
• IDC Enterprise 2.0 Conference 2009
• International Forum on Enterprise 2.0
• Office 2.0 Conference
• Web 2.0 for Business

Persone

• Ajit Jaokar
• Andrew McAfee
• Bertrand Duperrin
• Charlene Li
• Dion Hinchcliffe
• Gil Yehuda
• Jeff Nolan
• Joshua Porter
• JP Rangaswami
• Lee Bryant
• Luis Suarez
• Oliver Marks
• Oliver Young
• Oscar Berg
• Rod Boothby
• Ross Mayfield
• Sameer Patel
• Stewart Mader
• Susan Scrupski

Siti

• Cases 2.0
• Enterprise 2.0 Evangelist
• Enterprise 2.0 TV Show
• Enterprise Irregulars
• Fast Forward
• Read/Write Web
• Social Media Collective
• TechCrunch
• Wikinomics
• Wikipatterns

Cosa sto leggendo

• Co-creation, co-production and co-design in Service Dominant Logic
• Looking to the Frontiers of Social Business
• Social Business: We’re Just Getting Started
• Baselining Social Business Maturity: Why and How
• Employee social media guidelines less useful than internal culture Social media agency
• Press Pass – a live directory of journalists organized by beat, outlet, & region
• A Strategy for Managing Social Media Proliferation
• Social Media Management: An Industry Perspective
• Webinar Recording: State of Social Media Management Industry
• Integrating Around the Job to be Done
• IBM Collective Intelligence
• 3 Italia (3italia) on Twitter
• Vodafone it (vodafoneit) on Twitter
• TIM Official (tim_official) on Twitter
• Vodafone Social Care
• Vueling e Vodafone: Customer Care sui Social. In Italia.
• Getting The Customer Service Agent Experience Right Is Good For Business
• The implications of new channels for Customer Journey Mapping
• Customer journey mapping vs process design: Do you know the difference?
• Preparing For The Future Of Social Media