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Ultimi Tweet

• Social Business Forum http://t.co/GTtTTZwp via @pinterest
• RT @elsua: @mastermark Can I have those obscure clause in The Rules written down somew? < will point u to a wiki. Do u know what it is? :)
• RT @mastermark: @elsua realize that according to an obscure clause in The Rules, u&I likely end up buying @absolutesubzero drinks? < ROTFL
• @elsua I'll offer you a drink in some airport or so :D
• RT @bduperrin: @absolutesubzero @mastermark @dhinchcliffe it's what I call the @elsua effect (applies to wifi too) < that's very very true!
• RT @dhinchcliffe @cdangson: 6 Ways HR Benefits from Using an Internal Social Network http://t.co/fkVEvH2C #e20 #socbiz < Actual HR examples
• @mastermark it seems air lines are striking :D cc: @elsua @bduperrin @dhinchcliffe #e20s
• @AirFranceIT tempo di attesa superiore a 10 minuti ad un numero a pagamento. Che servizio è?
• @AirFranceIT il link per gli scioperi non funziona. Come sapere se il volo parte??
• @jeffnolan that's strange. I'm following you

Post Recenti

• L’organizzazione resiliente
• Social Business e Valore Condiviso
• Il Futuro del Customer Service
• Le Soluzioni per il Social CRM nel 2012
• Applicare il Social all’Innovazione di Prodotto

Conferenze

• Enterprise 2.0 Conference
• IDC Enterprise 2.0 Conference 2009
• International Forum on Enterprise 2.0
• Office 2.0 Conference
• Web 2.0 for Business

Persone

• Ajit Jaokar
• Andrew McAfee
• Bertrand Duperrin
• Charlene Li
• Dion Hinchcliffe
• Gil Yehuda
• Jeff Nolan
• Joshua Porter
• JP Rangaswami
• Lee Bryant
• Luis Suarez
• Oliver Marks
• Oliver Young
• Oscar Berg
• Rod Boothby
• Ross Mayfield
• Sameer Patel
• Stewart Mader
• Susan Scrupski

Siti

• Cases 2.0
• Enterprise 2.0 Evangelist
• Enterprise 2.0 TV Show
• Enterprise Irregulars
• Fast Forward
• Read/Write Web
• Social Media Collective
• TechCrunch
• Wikinomics
• Wikipatterns

Cosa sto leggendo

• Forrester's Top 15 Trends For Customer Service In 2012
• Product based Collaboration - SAP Streamwork
• Products + Social = Better Products | Business Analytics
• TLS harnesses open innovation for crowdsoured trial design
• How Chief Customer Officers Are Driving Change
• Social CRM for Customer Support – Peer Power
• Products Come and Go – Customers Will Always Have Needs
• Salesforce.com Revolutionizes Customer Service for a Social and Mobile World with Desk.com
• LinkedIn 277% More Effective for Lead Generation Than Facebook & Twitter
• Launching a Social Command Center (Without The Center)
• Conversation Agent: The Case for Social Media in B2B
• Comparison of 100 Top Companies on Social Business and Corporate Culture
• Bunchball | Gamification improves user engagement, employee productivity and customer loyalty
• badgeville.com | The Behavior Platform
• Marketing Malpractice: The Cause and the Cure
• Transform Your Employees into Passionate Advocates - Rob Markey
• LEGO’s Building Block For Good Experiences
• It’s All About Your Customer’s Journey
• Customer Journey Mapping Resources On The Web
• IBM Aims To Be First With OpenSocial Embedded Apps