Tagged: ROI

How Social Customer Service Pays Off in 45 Case Studies 0

How Social Customer Service Pays Off in 45 Case Studies

I’m afraid we all agree that unfortunately, at least at this point in time, social media is much more chaff than wheat. Nonetheless there is a growing and already impressive list of success stories...

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15 Stories to Show the Value of Social CRM

Yeah, we are at it again. The never stopping, never solved, everyday hotter question of if and how social business (or social media, or social whatever you want) can bring measurable business value. While...

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